Symptom
- What happens when participants do not complete 360 assessments?
- How to restore declined 360?
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Environment
SAP SuccessFactors 360 Multi Rater
Resolution
If a rater doesn't complete a 360, a person with admin permission can decline completing the document. This allows the 360 to be completed.
- Go to Admin Tools > Manage Documents
- Select "Complete/Decline 360 document" and the screen shown above will display.
NOTE: If instead of using the Complete/Decline 360 document option, the System Administrator forces forms to be "Compete" using Admin Tools, a "0" rating is entered for each item. This results in a skewed Overall Ratings for each section/item because it is including the "0" values in the calculation.
Complete/Decline 360 Documents in Bulk: You now have the option to send multiple documents to completion at once by uploading a CSV file. (MTR-2735)
Restore Declined or Deleted Documents
You also have the option to return a 360 form to a participant who inadvertently declined the form or moved the form to Completed status. To return the form to the participant, go to Admin Tools > Manage Documents > Restore Completed 360 and select your return options
To use this feature you need to be granted Administrative Priviledges
- Managing Administrative Privilege
- Managing Documents
- Enable the option "Restore Completed 360"
- Logout & Login to see the new permission.
Keywords
SF, SuccessFactors, admin tools, complete, decline, 360, form, review, multi rater, forms, evaluation, process, manage, restore, delete, document, send, next, step, approve, completed , KBA , csg_q , sf 360 , LOD-SF-MTR-ADM , Admin Center, RBP, Permissions and Settings , How To