2066582 - In the Contract - Items the Cancelation Reason is maintain , but the Status of an Item is Showing as Cancelation Requested

SAP Knowledge Base Article - Public

2066582 - In the Contract - Items the Cancelation Reason is maintain , but the Status of an Item is Showing as Cancelation Requested

Symptom

In the Contract -Items the Cancelation Reason is maintain, but the status of an item is showing as Cancelation Requested.

Reproducing the Issue

  1. Go to the Sales Order work center.
  2. Go to the Contract view.
  3. In the Show field from drop-down select All Contract and in the Find field enter ABC(where ABC is the Contract id) and click on the Go button.
  4. Select the Contract ABC and click on the Edit button and go to the Items tab.
  5. Select the line-item YY and go to the Details section below and sub section Cancelation.

Here you can see for the field Cancelation Reason ,the value is maintain but still the Cancelation Status is showing as Cancelation Requested.

 

Cause

In Contract->Item sub section Cancelation , Cancelation Effective On is of future date. Once the current date is reach the Cancelation Status will change from Cancelation Requested to Canceled.

Resolution

This is an expected system behavior.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708