SAP Knowledge Base Article - Public

2061917 - Error Message "Enter a postal code" During Migration of Customers

Symptom

When you try to migrate the Customers, system throws below error messages,

Enter a postal code

Postal code XYZ must have length A (XYZ is a postal code and A is length)

Reproducing the Issue

  1. Go to Business Configuration work center
  2. Select Implementation Projects view or Overview.
  3. Search and Open the migration activity
  4. Execute Migration for the respective Migration File

Resolution

Error Message: Enter a postal code

This error message is occurring for many Accounts and the cause for the issue is that the Postal Code is not maintained. The Postal code becomes a mandatory field when you enter the complete address for the account. For the all those you have entered the complete address and hence postal code should be maintained.

Error Message: Postal code XYZ must have length A (XYZ is a postal code and A is length)

Cause for this issue is that the postal code entered is not correct for the City that you entered in the template.

So, correct this and try the simulation again.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711