2059185 - Approval Process is Not Triggered for Sales Price List

SAP Knowledge Base Article - Public

2059185 - Approval Process is Not Triggered for Sales Price List

Symptom

You have enabled the sales price list approval process in scope, but when creating new price list, you find the approval process is not triggered.

Reproducing the Issue

  1. Go to the Product and Service Portfolio work center.
  2. Go to the Price Lists view.
  3. Show Customer Specific Price List and click New Customer Specific Price List.
  4. Maintain the new price list and click Release.

You expect that system will trigger the approval process and the approval task will go to the line manager. But this price list released automatically.

Cause

If the creator has price list maintenance authorization (MMA_SALESPRICEMAINTENANCE), then the price list does not need approval.

1. Go to Application and User Management work center.
2. Go to the Business Users view.
3. Search for this user and click Edit - Access Rights.
4. Search and find access right MMA_SALESPRICEMAINTENANCE.

You can see your user has unrestricted access.

Resolution

This is the designed system behavior.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP BUSINESS BYDESIGN 1808