SAP Knowledge Base Article - Public

2053926 - The Country Field is Filled Automatically When Creating a New Account/Individual Customer

Symptom

While creating new account the country is automatically filled.

 

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Accounts view.
  3. Click on the New button.
  4. The Field country is defaulted.

Cause

The Country field is triggered automatically based on the cache memory and there is no such option/setting to set the country auto filled during account creation.

Resolution

When you try to create a new Account the Country field is automatically filled based on the Country you have chosen earlier while creating the Account. It is triggered automatically based on the cache memory.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711