SAP Knowledge Base Article - Public

2048833 - You Received the following Error Message Deleting an Opportunity : "Opportunity with ID XYZ can't be deleted because of existing follow-up documents"

Symptom

You Received the following Error Message deleting an Opportunity : Opportunity with ID XYZ can't be deleted because of existing follow-up documents

Reproducing the Issue

  1. Go to Sales Work Center;
  2. Go to the Opportunities view.
  3. Select an opportunity
  4. Click in the Button delete. 

Here you will see the error message  Opportunity with ID XYZ can't be deleted because of existing follow-up documents.

 

Cause

This is the expected behavior.  Deletion of opportunity is restricted and if there are follow-up documents e.g. any activity ,related opportunity , sales quote or ERP documents.

Resolution

To proceed with the  deletion of the opportunity, you need to delete first  the related  follow-up documents and then the opportunity.

 

 

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Customer 1405 ; SAP Cloud for Customer 1408 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL. PLATFORM 1405 ; SAP LE APPL. PLATFORM 1408 ; SAP LE APPL.PLATFORM 1708