2045063 - Dunning Run No Dunning Proposals As Payables Exceed Receivables

SAP Knowledge Base Article - Public

2045063 - Dunning Run No Dunning Proposals As Payables Exceed Receivables

Symptom

You execute a dunning run and expect that due to open items in the customer account dunning proposals are created.
Instead, no dunning proposals are created by the dunning run.

Reproducing the Issue

  1. Open Receivables workcenter
  2. Go to Periodic Tasks
  3. Navigate to Dunning Runs
  4. Choose an Active Dunning Run or create a new Dunning Run
  5. Click on Button Schedule
  6. Schedule the run and confirm with Save and Close

After executing the run:

  1. Open Receivables workcenter
  2. Go to Dunning
  3. Search for Customer ID of Customer XXX

No Dunning Proposal are shown.

Check the Application Log of the Dunning Run as follows:

  1. Open Receivables Work Center
  2. Go to Periodic Tasks
  3. Navigate to Dunning Runs
  4. Select the respective Dunning Run
  5. Open the Application Log under Execution Details by clicking on the Application Log ID
  6. Navigate to Tab Results
  7. The message Payables exceed receivables (company YYY, business partner XXX) is shown for Customer XXX

Cause

The business logic of the dunning procedure is that the system compares the total amount of the payables with all due receivables for a business partner.
If the payables for the business partner exceed the receivalbes, no dunning proposal will be created.
Instead, the system shows the message Payables exceed receivables (company YYY, business partner XXX).

Resolution

This is the expected system behaviour.

Keywords

KBA , SRD-FIN-ACR , Receivables , How To

Product

SAP Business ByDesign all versions