SAP Knowledge Base Article - Public

2044190 - External ID Field is Missing in Additional Fields of Mass Data Maintenance

Symptom

External ID field is missing in Additional Fields of Customer Exports in Mass Data Maintenance

Reproducing the Issue

  1. Go to Mass Data Maintenance work center
  2. Select Export Customers
  3. Select Additional Fields link

Resolution

The feature described in this document is not available in the current release of SAP Cloud For Customer. This will be considered as a new requirement.

Note: The field External ID is not there in the migration template for Customers as well

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711