2038600 - While Selecting the Print Pro Forma Invoice From a Sales Order, the System is Selecting a Different Form Layout

SAP Knowledge Base Article - Public

2038600 - While Selecting the Print Pro Forma Invoice From a Sales Order, the System is Selecting a Different Form Layout

Symptom

While selecting the Print Pro Forma Invoice from a Sales Order, the system is selecting a different form layout.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Open the Sales order XYZ (XYZ represents the sales order number).
  4. Select Print Pro Forma Invoice.
  5. In the new window select Print Pro Forma Invoice button.
  6. System showing a different Business Document like Down Payment Request /Customer Credit Memo

Cause

The rule for Pro Forma Invoice in Form Template Selection is not maintained and hence system picks the last default form.

Resolution

  1. Go to Application and User Management Work Center.
  2. Go to Input and Output Management view and select Form Template Selection Sub view.
  3. Select Customer Invoice from value help.
  4. Select New and select Form template code as Customer Invoice.
  5. Select Business Document as Pro Forma Invoice and select Save and Close.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711