2035410 - Error: Invoice DEF Belongs to Different Clearing Transaction; Item Rejected

SAP Knowledge Base Article - Public

2035410 - Error: Invoice DEF Belongs to Different Clearing Transaction; Item Rejected

Symptom

On the Supplier Accounts monitor you do not have an open Account Balance. However, when choosing the sub-tab Invoices / Payments in the Trade Payables tab you have two items which can be cleared against each other and would balance to zero.

One of the open item is in status Partially Cleared and the other item is in status Open. Once selecting the Clear Manually option you receive the error message: Invoice DEF belongs to different clearing transaction; item rejected.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Payables work center.
  2. Select the Supplier Accounts view.
  3. Search for the supplier ID which has open amounts to be clear.
  4. You can confirm the Account Balance is zero.
  5. Now press View button.
  6. Go to the Trade Payables tab.
  7. Select the Invoices / Payments subtab where the system shows the Open Items.
  8. You see two open items with the amount balance zero:
    a) ABC: -0,01 USD / Partially Cleared (ABC represents the ID of the open item).
    b) DEF  0,01 USD / Open (DEF represents the ID of the open item).
  9. You notice both already have Clearing ID reference:
    a) ABC: Multiple IDs (Multiple IDs  represents the ID of the clearing).
    b) DEF: XYZ (XYZ  represents the ID of the clearing).
  10. Now you select both items and press button Clear Manually.

After that system raises this error: Invoice DEF belongs to different clearing transaction; item rejected.

Cause

The item DEF which has Open status has already a Clearing ID and should be on Cleared status.

Nevertheless this item could not be Cleared automatically by the system for some reason and the item DEF appears as Open on the Trade Payables tab.

There are many reasons for that as the system made a few checks after the automatically clear like for example:

  • Missing payment reference;
  • Payment difference;
  • Payment made before invoice is received.

Resolution

To be able to clear these items as solution you can Void the clearing ID of item BBB and trigger the Clear Manually button selecting both items again.

  1. Go to the Payables work center.
  2. Select the Supplier Accounts view.
  3. Search for the supplier ID which has open amounts to be clear.
  4. Now press View button.
  5. Go to the Trade Payables tab.
  6. Select the Invoices / Payments subtab where the system shows the Open Items.
  7. Select the item DEF and click on Clearing ID reference XYZ.
  8. Press the View All button.
  9. Now choose the Void Clearing button.
  10. Close the screen and return to the Supplier Account Monitor session.
  11. Select both items and trigger the Clear Manually again.

Keywords

Clear Manually not possible, Invoice belongs to different clearing transaction; item rejected, cannot clear Invoice Manually , KBA , SRD-FIN-ACP , Payables , How To

Product

SAP Business ByDesign all versions