2034310 - Dashboards issues with latest Adobe Flash Player 14.0

SAP Knowledge Base Article - Public

2034310 - Dashboards issues with latest Adobe Flash Player 14.0

Symptom

Dashboards show blank when exported to PPT or PDF using Flash player 14.0.

Environment

  • SAP Dashboards 4.0/4.1
  • Xcelsius 2008
  • Adobe Flash Player 14.0

Reproducing the Issue

  1. Update the Flash player to 14.0
  2. Create or open a sample Dashboards
  3. Export SWF to PPT or PDF format.
  4. Try opening the PDF/PPT, it shows blank.

Cause

This issue is caused by some change in the latest Adobe Flash Player

Resolution

This issue has been resolved by Adobe. Please install the Flash Player 15 and above.

Keywords

PPT, PDF, Blank Dashboards, Flash player , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Dashboards 4.0 ; SAP BusinessObjects Dashboards 4.1 ; SAP BusinessObjects Xcelsius Enterprise 2008