SAP Knowledge Base Article - Public

2032526 - Item : Project task ID MCP not assigned to a customer.

Symptom

While assigning the sales order to the Multi-Customer Project the project type MCP will not be available under Project Task value help and when you manually enter the MCP project in the Project Task field the system throws an error message as Item XX: Project task ID MCP not assigned to a customer.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Choose Sales orders view.
  3. Open the relevant sales order.
  4. Navigate to the Items tab.
  5. Enter the Product ID.
  6. Select the project type MCP (MCP represents the Multi-Customer project ID) from the value help.
  7. No results are displayed for project type MCP. or when you manually enter the MCP project in the Project Task field the system throws an error message as Item XX: Project task ID MCPXYZ not assigned to a customer.

Cause

The project MCP will not be available for the Sales Order assignment when you have selected the sell project based services .The multi customer project can be assigned N number of customers via sales order which means there is no specific customer assigned in case of MCP hence you have to use the normal standardized services .

You cannot create Project Invoice Request for these type of projects. For invoicing purpose, you can create Customer Invoices directly using the sales order.

Resolution

Choose normal standardized services instead of Project-based services then you will be able to link the MCP projects to a sales order items.

Ex: standard Services

Service - Fixed price.
Service - Time and Material.
Service - Fixed price without actuals.

Keywords

Multi-Customer Project Sales Order Projects , KBA , AP-PRO , Project Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1808 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1811 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0