2031909 - How does Approval Process work If the Work Distribution is set to Line Manager when Employee's Cost Center and Other Cost Object Approvers.

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2031909 - How does Approval Process work If the Work Distribution is set to Line Manager when Employee's Cost Center and Other Cost Object Approvers.

Symptom

You are claiming expenses against the cost center XYZ and not your home cost center. You observe that the Expense Report is sent for Approval to the responsible manager of the Cost Center XYZ rather than the home cost center manager.

Reproducing the Issue

  1. Go to Travel and Expenses Work center
  2. Go to Travel and Expenses view.
  3. Choose Claim Travel Expenses.
  4. Enter the details E.g.: Purpose, Start and End Dates and Country.
  5. Add Expenses.
  6. Choose Submit.

When you choose  Show Approval Details link, you can see that Approval is routed to Owner of that Cost Center/Cost Object involved in the Expense Report.

Cause

 Work Distribution in Approval Process is set to Line Manager when Employee's Cost Center and Other Cost Object Approvers.

Resolution

Approval process works as designed.

If the Work Distribution in the Approval Process is set to Line Manager when Employee's Cost Center and Other Cost Object Approvers,this means the Line Manager is the approver if the user/Employee's Cost Center is involved. If any other Cost Object/Cost Center is used then the Approver would be the Owner of that particular Cost Object /Cost Center which is used in the Expense Report.

As Cost Center other than user's home Cost Center is used, approval is routed to Owner of Cost Center XYZ.

Keywords

KBA , SRD-FIN-AU , Auditor Workcenter , How To

Product

SAP Cloud for Travel and Expense 1405 ; SAP Cloud for Travel and Expense 1408 ; SAP Cloud for Travel and Expense 1411