2023211 - BPC MS: The load file does not exist

SAP Knowledge Base Article - Public

2023211 - BPC MS: The load file does not exist

Symptom

The following error appears in the Data Manager (DM) package log file:

The load file does not exist

 When server side logging is enabled, the following error occurs in the TblLogs table in the AppServer database:

OSoft.Services.Application.DataMgr.Task.Main.DataManagerEx:
The load file does not exist :
[\\SERVER\OSoft\WebFolders\<ENVIRONMENT>\<MODEL>\PrivatePublications\<USERID>\TempFiles\<TempFileName>.tmp]

   at OSoft.Services.Application.DataMgr.Task.Main.DumpLoad.ImportIntoCube(Boolean bToFac2)


   at OSoft.Services.Application.DataMgr.Task.Main.DumpLoad.RunDumpLoad(String& strQuickImportStatus)

Environment

  • SAP Business Planning and Consolidation, version for Microsoft 7.0
  • SAP Business Planning and Consolidation, version for Microsoft 7.5
  • SAP Business Planning and Consolidation, version for Microsoft 10.0
  • SAP Business Planning and Consolidation, version for Microsoft 10.1

Reproducing the Issue

  1. Open the EPM Add-in or BPC for Excel client
  2. Run data manager package
  3. Click on the View status screen
  4. The package will fail with the error above

Cause

The custom data manager package does not have access to the file or the file does not exist.

Resolution

Give file access to the custom data manager package.

Keywords

KBA , EPM-BPC-MS , Microsoft Version , Problem

Product

SAP BusinessObjects Xcelsius Enterprise 2008