2018009 - Text Interpretation option missing in Crystal Reports

SAP Knowledge Base Article - Public

2018009 - Text Interpretation option missing in Crystal Reports

Symptom

  • Text Interpretation option missing.
  • The option to interpret HTML or RTF text is unavailable in Crystal Reports.
  • The Text Interpretation option is available for some objects, but not for others.
  • When typing HTML or RTF text in a Text Object in Crystal Reports, the Text Interpretation option is not available.

Environment

  • Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016

Reproducing the Issue

  1. In Crystal Reports, create a report off any data source.
  2. Insert a Text Object on the report.
  3. Type HTML tags or RTF tags in the Text Object.
  4. Right click on the Text Object, and select "Format Text..."
  5. In the "Format Editor", under the tab "Paragraph", notice the Text Interpretation option is missing.
          
    Text Interpretation.png

Cause

  • Text Interpretation option is only available for Database Fields and Formula Fields that output text. It is not an option for Text Objects.
  • Text Interpretation is not an option for Database Fields, or Formula Fields that output a Date, a Number, a Currency, or a Boolean.

Resolution

  • To have the Text Interpretation option available for manually typed HTML or RTF text, enter the text in a formula, instead of a Text Object.
       
    1. Create a new formula.
    2. Type the HTML or RTF text within single or double quotations.
    3. Save and insert the formula on the report.
    4. Right click on the formula, and select "Format Field..."
    5. In the "Format Editor", under the tab "Paragraph", notice it is now possible to select the desired Text Interpretation option.
          
      Text Interpretation - 02.png

 

Keywords

CR, Text Interpretation unavailable , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016