2012100 - You are not able to Hand Over Freight Charges on Header Level of a Customer Invoice Request using Web ManageCustomerInvoiceRequestIn.

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2012100 - You are not able to Hand Over Freight Charges on Header Level of a Customer Invoice Request using Web ManageCustomerInvoiceRequestIn.

Symptom

You are You are not able to hand over freight charges using Webservice  ManageCustomerInvoiceRequestIn  to the Header Level of a Customer Invoice Request.

Reproducing the Issue

  1. You are filling the XML for creating the Invoice Request in Business ByDesign system from external system.
  2. However the Web Manage Customer InvoiceRequestIn does not provide certain elements in the XML to carry the Freight Charges to Business ByDesign.

 

Cause

The customer invoice request web service does not allow you to add freights at the header level.

Resolution

There is a workaround available to get freights at the header level

  1. Go to Product and Service Portfolio Work center.
  2. Select the Pricing view
  3. Click Freights view
  4. Click in the button New  and select Freight option.

 Here you can maintain freights for the document "Invoice" and this will be taken into account when you create invoice from the external customer invoice request.

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1711