2010068 - Time Entry of a Service Agent is Not Showing Under Not Invoiced Time and Expenses

SAP Knowledge Base Article - Public

2010068 - Time Entry of a Service Agent is Not Showing Under Not Invoiced Time and Expenses

Symptom

Time entry of service agent is not showing under Not Invoiced Time and Expenses.

Reproducing the Issue

  1. Go to Project Management work center.
  2. Go to Projects view.
  3. Go to Projects sub view.
  4. Select the project ID XYZ and click on Activity List.
  5. You are able to see the Time Recording.

 

  1. Go to Project Management work center.
  2. Go to Invoice Preparation view.
  3. Go to Not Invoiced Time and Expenses sub view.
  4. Select the project ID XYZ and click on Edit Time and Expenses.
  5. The same Time Recording is not available in this list.

 

Cause

The Purchase Order is not assigned to this Time Recording in the Time Sheet of the Service Agent ABC.

Resolution

  1. Go to Business Partner Data work center.
  2. Go to Service Agents view.
  3. Show All Service Agents and search for Service Agent ABC.
  4. Select Service Agent ABC and select Edit Time Sheet.
  5. Select the Time Entry and and add the Purchase Order.

Keywords

KBA , AP-PRO , Project Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1711