2004941 - Preview of a Sales Order is Picking Wrong Form Template

SAP Knowledge Base Article - Public

2004941 - Preview of a Sales Order is Picking Wrong Form Template

Symptom

When you preview a Sales Order, system picks a wrong Form Template instead of what is assigned in the Form Template Selection.

Reproducing the Issue

  1. Go to Sales Order work center.
  2. Select Sales Order view.
  3. Preview a Sales Order.

Wrong Template is picked.

  1. Go to Application and User Management work center.
  2. Select Form Template Selection view.
  3. Where the Form Template is assigned in a particular sequence.

 

Cause

The Form Template selection is done based on Sales Organization and not on Sales Unit. In case, if you assigned the Sales Unit instead of Sales Organization in the Form Template Selection then it will result in this issue.

Resolution

So maintain the Form Template Selection rule based on the Sales Organization.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702