1990073 - Service Agent can Record Times on Purchase Order Item which has Delivery Completed or Manually Finished

SAP Knowledge Base Article - Public

1990073 - Service Agent can Record Times on Purchase Order Item which has Delivery Completed or Manually Finished

Symptom

You have completed the delivery on a purchase order XYZ (PO) item XX. However the purchase order item still shows as open in the time sheet and times can be confirmed against it.

Reproducing the Issue

  1. Go to the work center Home.
  2. Go to the view Self-Services.
  3. Under Time, choose Edit Time Sheet.
  4. Enter the relevant Project Task.
  5. You notice that a PO item for which Delivery is finished is also proposed.

Cause

The flag Unlimited Over-Delivery has been set automatically for the purchase order item (tab Items, sub-tab Basic Data, section Settings). As a consequence, the PO XYZ remains open in the Time Sheet.

Resolution

Uncheck the setting Unlimited Over-Delivery on PO item to make PO not available for confirmation.

  1. Go to Purchase Request and Order work center.
  2. Choose Purchase Orders view.
  3. Show All Purchase Orders and search for XYZ.
  4. Edit the purchase order XYZ and choose View All.
  5. Navigate to Items page and choose line item XX.
  6. Uncheck the option Unlimited Over-Delivery under Settings section of the page
  7. Save or Send Update.

Keywords

KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711