SAP Knowledge Base Article - Public

1987935 - Error: The document could not be saved in <path>, when saving a Crystal Report

Symptom

  • Creating a new report or modifying an existing report.
  • First save works.
  • Subsequent save attempts result in the error:

 

The document could not be saved in <requested path>. It has been saved in Cusers\...<guid>.tmp

 

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Environment

  • SAP Crystal Reports 2013

Cause

  • McAfee Anti-Virus software was blocking the file.

Resolution

  • Change the configuration of the anti-virus software to only scan documents and executables.

Keywords

CR block temp tmp rpt 2008 2011 AV folder , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2013