1979628 - Is it Possible to Sort Customer Notes in Accounts in Chronological Order?

SAP Knowledge Base Article - Public

1979628 - Is it Possible to Sort Customer Notes in Accounts in Chronological Order?

Symptom

Is it possible to sort Customer Notes in Accounts in chronological order?

Reproducing the Issue

  1. Go to Account Management work center.
  2. Select Accounts view.
  3. Select and Edit an Account.
  4. Go to Notes tab.

Here, the notes shown are not sorted in chronological order and there is no option to change the sort order of the Customer Notes to a chronological order

Resolution

Currently, it is not possible to sort the Customer Notes in chronological order and you can view the Comments in the order of latest date. You can further filter either Internal sales Note or External Sales note.

Keywords

KBA , AP-BP-BPT , Business Partner Template , How To

Product

SAP Business ByDesign all versions