One or several Return(s) to Supplier(s) are listed in the quick link Returns to Supplier Without Follow-Up Decision. However you cannot enter a Follow-Up Decision as the status of the Return(s) to Supplier(s) is Rejected.
Reproducing the Issue
- Go to the view Purchase Requests and Orders.
- Go to the view Overview.
- You have the section Quick Links and on the right handside Returns to Suppliers.
- Select the hyperlink Returns to Supplier Without Follow-Up Decision (X).
- The Return to Supplier is Rejected and cannot be edited.
This is a new requirement for us and we will exclude returns to suppliers that were rejected from the count of "Returns to Supplier Without Follow-Up Decision". We will provide a solution in one of our upcoming releases.
Unfortunately it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release. For further information regarding your request please contact your sales contact (Account Manager/Customer Advocate/Solution Advisor).
KBA , AP-PRP , Purchase Request Processing , How To