1970885 - Rejected Return to Supplier Still Listed in Quick Link "Returns to Supplier Without Follow-Up Decision"

SAP Knowledge Base Article - Public

1970885 - Rejected Return to Supplier Still Listed in Quick Link "Returns to Supplier Without Follow-Up Decision"

Symptom

One or several Return(s) to Supplier(s) are listed in the quick link Returns to Supplier Without Follow-Up Decision. However you cannot enter a Follow-Up Decision as the status of the Return(s) to Supplier(s) is Rejected.

Reproducing the Issue

  1. Go to the view Purchase Requests and Orders.
  2. Go to the view Overview.
  3. You have the section Quick Links and on the right handside Returns to Suppliers.
  4. Select the hyperlink Returns to Supplier Without Follow-Up Decision (X).
  5. The Return to Supplier is Rejected and cannot be edited.

Resolution

This is a new requirement for us and we will exclude returns to suppliers that were rejected from the count of "Returns to Supplier Without Follow-Up Decision". We will provide a solution in one of our upcoming releases.
Unfortunately it is not possible for our Support Team to provide you additional information regarding the availability of this feature in a future release. For further information regarding your request please contact your sales contact (Account Manager/Customer Advocate/Solution Advisor).

Keywords

KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1711