SAP Knowledge Base Article - Public

1969658 - Cannot Delete Planned Campaigns

Symptom

You want to delete planned Campaigns, but cannot find the option to do so.

Reproducing the Issue

  1. Go to the Sales Campaign Workcenter.
  2. Navigate to Campaigns view.
  3. From the Show drop-down, choose Planned Campaigns.
  4. Open the campaign ABC (ABC represents the number of the campaign).
  5. Choose the Actions button.

There is no option to delete.

Cause

It is not possible to delete planned campaigns from the campaign detailed view screen, but they can be deleted from the Campaign OWL (Object Work List).

Resolution

  1. Go to the Sales Campaign Workcenter.
  2. Navigate to Campaigns view.
  3. From the Show drop-down, choose Planned Campaigns.
  4. Select the campaign ABC and from the actions icon (gear-wheel), choose Delete.

See Also

NOTE: Only Campaigns in Planned status can be deleted.

Keywords

KBA , LOD-LE-MKT , Marketing , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPL.PLATFORM 1711