After upgrading the servers, users using BILaunchPad cannot print. Users get a blank Printer dialog box. (See screenshot.)
- SAP BusinessObjects Enterprise XI 3.1 SP6 (update)
The Crystal Reports Print Control is out of date.
- Make sure that permissions are set on the clients so that they can update the CR Print Control
KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , BI-RA-CRE , Crystal Reports for Enterprise , Problem