1966013 - How to change the Customer Name in a Project.

SAP Knowledge Base Article - Public

1966013 - How to change the Customer Name in a Project.

Symptom

You want to change customer name in a project, but it is not editable.

Reproducing the Issue

  1. Go to Project Management work center.
  2. Go to Projects view.
  3. Choose the Project XYZ (represents the project ID of a project in status Released).
  4. Choose Edit -> Project Plan button.
  5. Go to Accounting sub tab.
  6. Here you can see the Customer field under Customer section is read only and you cannot change it.

Cause

Once the Project or Project task is Started or Released we cannot change the Customer name. Once project or project task released they will be communicated to other objects of FIN, HCM, SRM and CRM along with responsible unit possibly the cost center so that any actuals Time recoding, expense, sales on the task would be linked with cost center. The Customer is directly linked to CRM hence the system will not allow you to change the Customer once the project is released as changing the Customer would lead to inconsistencies.

Resolution

System works as designed.

If there are no follow up documents created kindly create a new project copying the existing project in planning status change the customer name and release the project.

Keywords

KBA , released project change customer , change project client , change project customer , AP-PRO , Project Processing , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711