1964635 - Down Payment Request can be Assigned to Invoice Request Even Though it was Already Assigned to an Invoice

When invoicing a customer invoice request you receive a warning message that down payment requests for this account exist and can be added. You are able to add the down payment requests to the customer invoice request. However this down payment requests was already assigned to an invoice and hence it should not be possible to assign it anymore.

1. Go to the Customer Invoicing work center.
2. Select the Invoice Requests view.
3. Select invoice request XYZ (XYZ represents the ID of the invoice request).
4. Click on the Invoice button.
5. The following warning appears:Down payment requests for Customer Invoice Request ABC exist for this account. You can add them to this invoice.
6. Select the invoice request XYZ in the Invoice Request view again and click on the Edit button.
7. Click on View All and navigate to the General tab.
8. In the Assigned Down Payments section click on Add Row.
9. Down payment request EFG will appear in the value help for selection (EFG represents the ID of the down payment request).
10. However, down payment request EFG was already assigned to customer invoice ABC (ABC represents the ID of the customer invoice).

The down payment request was manually assigned to an invoice in financials. If a down payment request is assigned manually to the invoices in the Receivables, you have to manually activate the No Invoice Assignment for this down payment request to ensure it cannot be assigned to any further invoice request.

 

1. Go to the Customer Invoicing work center.
2. Select the Invoice Documents view.
3. Select down payment request EFG.
4. Click on the No Invoice Assignment button.

The down payment request EFG cannot be assigned to any other invoice request.

KBA , AP-CI , Customer Invoice Processing , How To

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