SAP Knowledge Base Article - Public

1962310 - Service Agent Not Able to See the Purchase Order Number in Time Sheet

Symptom

Purchase Order not defaulting in the Service Agent Time Sheet.

Reproducing the Issue

  1. Go to the Home work center.
  2. Go to the Self-Services view.
  3. Go to the Self-Services Overview sub view.
  4. Select the Edit Time Sheet link.
  5. Select the relevant project task in the time sheet.

Cause

Service Agent is not maintained in the Purchase Order.

Resolution

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Purchase Orders view.
  3. Select the Purchase Order and select Edit.
  4. Go to the Items tab and select the line item.
  5. Navigate to Source of Supply under Item details.
  6. In Service Agent field maintain the Service Agent and Save.

Keywords

Purchase order not available in the time sheet , KBA , AP-PRO , Project Processing , How To

Product

SAP Business ByDesign all versions