SAP Knowledge Base Article - Public

1962310 - Service Agent Not Able to See the Purchase Order Number in Time Sheet


Purchase Order Number XXX is not visible while the Service Agent ABC views his/her Time Sheet.

Reproducing the Issue

  1. Go to the Home work center.
  2. Go to the Self-Services view.
  3. Go to the Self-Services Overview sub view.
  4. Select the Edit Time Sheet link.
  5. Select the relevant project task in the time sheet.


Service Agent ABC is not maintained in the Purchase Order XXX.


  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Purchase Orders view.
  3. Select the Purchase Order XXX and select Edit.
  4. Go to the Items tab and select the line item.
  5. Navigate to Source of Supply under Item details.
  6. In Service Agent field maintain the Service Agent ABC and Save.


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