You are trying to create a shopping cart for previously ordered items, however system failed to show the previously ordered items in the list.
Reproducing the Issue
- Go to the Home work center.
- Go to the Employee Self Services view.
- Select Self-Services Overview.
- Select Shopping and Go Shopping (Advanced).
- Go to the step Select Products.
- Select the Previously Ordered items.
You have created the previous shopping cart for free text items. System will not display the free text items in the query Previously Ordered Items. The query Previously Ordered Items calls only the materials which have proper Product IDs.
You need to create a shopping cart by using the query Recommended Items for free text items.
KBA , SRD-CC , Cross Components , How To