1962244 - Previously Ordered Items not Being Displayed While Creating Shopping Cart

SAP Knowledge Base Article - Public

1962244 - Previously Ordered Items not Being Displayed While Creating Shopping Cart

Symptom

You are trying to create a shopping cart for previously ordered items, however system failed to show the previously ordered items in the list.

Reproducing the Issue

  1. Go to the Home work center.
  2. Go to the Employee Self Services view.
  3. Select Self-Services Overview.
  4. Select Shopping and Go Shopping (Advanced).
  5. Go to the step Select Products.
  6. Select the Previously Ordered items.

Resolution

You have created the previous shopping cart for free text items. System will not display the free text items in the query Previously Ordered Items. The query Previously Ordered Items calls only the materials which have proper Product IDs.
You need to create a shopping cart by using the query Recommended Items for free text items.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1711