1961534 - Cannot Post Credit Memo. Error: Credit amount greater than invoiced delivery amount.

SAP Knowledge Base Article - Public

1961534 - Cannot Post Credit Memo. Error: Credit amount greater than invoiced delivery amount.

Symptom

You cannot post a credit memo due to the exception of type Other Exceptions: Credit amount greater than invoiced delivery amount ; The sum of credit amounts is greater than the sum of debit amounts for the preceding supplier invoice item.

Reproducing the Issue

  1. Go to the work center Supplier Invoicing.
  2. Go to the view Invoices and Credit Memos.
  3. Open the Credit Memo which is in Exception status.
  4. Choose Post or Check.
  5. You get the error: Credit amount greater than invoiced delivery amount ; The sum of credit amounts is greater than the sum of debit amounts for the preceding supplier invoice item.

Cause

It is not allowed to claim back more amounts from the supplier than what has been paid in the preceding invoice.

Resolution

You need to adjust the amounts manually for the credit memo items:

  1. Go to the work center Supplier Invoicing.
  2. Go to the view Invoices and Credit Memos.
  3. Open the Credit Memo which is in Exception status.
  4. Go to the tab Items.
  5. Adjut the Price according to the corresponding supplier invoice item.
  6. Choose Actions -> Calculate Total Amounts.
  7. The status of the credit memo is changed to Ready for Posting and the relevant exceptions are in status Obsolete.
  8. Choose Post.

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711