1961497 - System Truncates Leading Zero in Telephone Number Maintained in Org Unit

SAP Knowledge Base Article - Public

1961497 - System Truncates Leading Zero in Telephone Number Maintained in Org Unit

Symptom

You have maintained a Phone Number in the Address of a particular Org Unit but after saving, the leading zeros are truncated instead country code is added as prefix.

Reproducing the Issue

  1. Go to Organizational Management work center
  2. Select Edit Org Structures.
  3. Maintain the telephone number with leading zero(s).
  4. Activate the changes.

Resolution

This is expected system behavior.

When you enter the Phone number, the country code will be picked based on the country that you selected for the Org Unit.

Keywords

KBA , SRD-MD-OM , Organizational Management , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711