1960128 - How to Cancel a Supplier Return

SAP Knowledge Base Article - Public

1960128 - How to Cancel a Supplier Return

Symptom

You want to know how to Cancel a Supplier Return.

Reproducing the Issue

  1. Go to the Purchase Requests and Orders Work center.
  2. Go to Returns to Suppliers View
  3. Show All Returns and Find XYZ (XYZ represents the Return ID).
  4. Select Edit button.

There is no option to Cancel a Supplier Return.

Cause

Supplier Return cannot be Canceled directly. It can only be Rejected in the system. This is an Expected System Behavior.

Resolution

In order to reject a Supplier Return, follow below given steps:

  1. Go to the Outbound Logistics Workcenter.
  2. Select Delivery Control View.
  3. Choose Delivery Requests sub View.
  4. Show All Delivery Requests by Selection and Find ABC (ABC represents the Delivery Request ID for the Supplier Return XYZ).
  5. Select the Delivery Request ID ABC.
  6. Choose Edit and go to View All.
  7. Navigate to the Line Items tab.
  8. Select a Line Item and choose Reject button.
  9. Perform Save.
  10. Once the Delivery Request ID gets rejected, the Return would be with status Rejected.

Keywords

KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711