1959424 - How does the Approval process work for Expense Reports When the Approving Manager leaves the Organization.

SAP Knowledge Base Article - Public

1959424 - How does the Approval process work for Expense Reports When the Approving Manager leaves the Organization.

Symptom

How does the Approval process works for Expense Reports when approving Manager leaves the Organization.

Cause

The Issue occurs when there are Approval tasks in the Inbox of approving Manager and the approving Manager has left the organization.

Resolution

Users can Recall and Submit the Expense reports to get it routed to New Manager by following steps:

  1. Go to Cockpit workcenter.
  2. Go to All Expense reports.
  3. Find ER XYZ and click on XYZ.
  4. Click on Recall.
  5. Click on Submit.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Travel and Expense 1311 ; SAP Cloud for Travel and Expense 1705 ; SAP Cloud for Travel and Expense 1708