1958941 - Large TIFF ( 1.4 meg ) causes Crystal Reports Designer and Crystal Reports .NET Windows form Viewer to close

SAP Knowledge Base Article - Public

1958941 - Large TIFF ( 1.4 meg ) causes Crystal Reports Designer and Crystal Reports .NET Windows form Viewer to close

Symptom

When adding a large TIFF file to a report in CR Designer the Design may suddenly close without warning.

Environment

  • Crystal Reports 2008
  • Crystal Reports 2011
  • Crystal Reports 2013
  • Crystal Reports Developer for Visual Studio

Cause

This issue has been raised in our Adapt system with the following number - ADAPT01703431

Resolution

Issue has been resolved in the following releases and to be released patches:

  • CR 2008 Service Pack Pack 7
  • CR 2011 Patch 5.15, 8.1 and SP 09
  • CR 2013 Patch 1.4 and Service Packs 02
  • CR 2013 for Business One SP 02
  • Crystal Rreports Developer for Visual Studio Service Pack 8

Keywords

Crystal Reports 2008, 2011, 2013, Crsytal Reports Developer for Visual Studio, tiff, crash , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011, feature pack 03 ; SAP Crystal Reports 2013 ; SAP Crystal Reports, developer version for Microsoft Visual Studio