SAP Knowledge Base Article - Public

1954750 - Silverlight Supportability on Mobile Device.

Symptom

You are trying to access Cloud for Travel and Expense URL in mobile browser but system prompted to install Silverlight application.

Reproducing the Issue

  1. You have entered Cloud for Travel and Expense URL in Mobile Browser such as Safari or Chrome.
  2. System requested to Install Silverlight Application.
  3. When clicked on Run, Silverlight application is not getting installed.

Cause

Silverlight is not supported on the mobile device while accessing SAP Cloud for Travel and Expense application via URL.

Resolution

Please use respective Mobile Application from Apple, Android , BlackBerry Store depending on the device.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Travel and Expense 1311