SAP Knowledge Base Article - Public

1949603 - Dashboards View Missing

Symptom

You have assigned your user to the Dashboards view, but you are unable to see the view in your system.

Reproducing the Issue

  1. Go to the Administrator work center.
  2. Go to the General Settings view.
  3. Select Business Users.
  4. Select the user XYZ and choose Edit --> Access Rights.
  5. Go to the tab Work center and View Assignment, select the checkbox and Save.

Logoff and Login as the user XYZ. The Dashboards view is missing under the Analysis work center.

Cause

Currently, the Dashboards view is not availble in Silverlight.

Resolution

In order to see this view you have to change the client to HTML using the following steps:

  1. Select Adapt and choose Company Settings.
  2. Go to the Client tab.
  3. For the field Preferred Client, choose HTML from the drop-down and Save.
  4. Log-off and Login again.
  5. Go to the Analysis work center.

The Dashboards view will be available.

 

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Cloud for Sales 3.0 ; SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP LE APPL. PLATFORM 1311 ; SAP LE APPL.PLATFORM 1702 ; SAP LE APPL.PLATFORM 1705 ; SAP Sales OnDemand 1.0 ; SAP Sales OnDemand 2.0 ; SAP Sales OnDemand 4.0