The field length for in-house mail is too small, limited to only 10 characters
Reproducing the Issue
- Go to Home Workcenter
- Navigate to Self-Services Overview
- Select Edit Contact Data under Company Address Book
- Enter more than 10 characters in In-House Mail
- Select Finish Button
Error: Your entry is too long. Do not enter more than 10 characters
The field Inhouse Mail is a field which can only take a maximum of 10 characters .
It will not be feasible to change the same. Inhouse Mail is not the Email ID of the employee.
For the email Id there is a different field E-Mail.
Hence the system is behaving as designed.
KBA , LOD-CRM , Cloud for Customer , How To