SAP Knowledge Base Article - Public

1947754 - Itineraries are not replicated from 'Online Booking Tool' to 'Cloud for Travel and Expenses' System.

Symptom

You have created an Itinerary in Online Booking Tool but it is not visible in Cloud for Travel & Expenses System. 

Reproducing the Issue

  1. Go to the Travel & Expense Work Center.
  2. Click on Book trip.
  3. It leads to Online Booking Tool.
  4. Complete the booking.

Newly booked trip is not replicated in Cloud for Travel and Expenses system.

Cause

Issue is caused as another Trip exists with same dates in Cloud for Travel & Expenses System.

Resolution

Please create a trip in Online Booking Tool with dates that are not overlapping with the existing trips in Cloud for Travel and Expenses System.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Travel and Expense 1308 ; SAP Cloud for Travel and Expense 1708