1944369 - There is No Option to Maintain Multiple Languages While Creating Service Catalogs.

SAP Knowledge Base Article - Public

1944369 - There is No Option to Maintain Multiple Languages While Creating Service Catalogs.

Symptom

There is no option to Maintain Multiple Languages while creating  Service Catalogs.

Reproducing the Issue

  1. Logon on Business ByDesign using English Language.
  2. Go to Service Entitlements Work center.
  3. Select the  Servcie Categories view.
  4. Create an New Service Catalog.
  5. Click in save.

You will see that the service catalog  was created in english, however there is no option to maintain multiple languages or option to translate it to another Language.

Cause

In the Current Bussiness Bydesign  release it is not possible ,during the creation of Service Category Catalog, to change the Language and maintain details such as the description other languages.

Resolution

The only workaround is to Logon in the respective language and maintain the required text.

Keywords

KBA , SRD-CRM-SEE , Service Entitlements , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311