SAP Knowledge Base Article - Public

1937039 - Error 'Business residence cannot be determined' in Supplier Invoice

Symptom

When using the Check button on a Supplier Invoice,  you receive the following error message:

Error displays: 'Business residence cannot be determined. There may be an error in the system configuration. If this message appears, several things can be wrong. Report an incident.'

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to Supply Invoicing work center.
  2. Select Invoices and Credit Memos View.
  3. Search for Invoice ID xxx.
  4. Press View All.
  5. Press Check button.
  6. Error displays: 'Business residence cannot be determined. There may be an error in the system configuration. If this message appears, several things can be wrong. Report an incident.'

Cause

  1. Open the Supplier Invoice -> View All.
  2. Go to Items tab -> Navigate to subtab Parties and Locations.

You see the Employee that is the Recipient. When the recipient Business Partner is also an employee, the error can occur when the system cannot determine a permanent establishment because this partner has his validity date expired

Resolution

  1. Go to Personnel Administration work center.
  2. Go to Employees view.
  3. Find the employee.
  4. Press Edit.
  5. Navigate to the tab Employment.
  6. You can see that validity was already expired.
  7. Extend the validity of the employee.

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP Business ByDesign all versions