Symptom
- Unable to install Crystal Reports 2013 on Windows 7 computer
- Prerequisites check fails on Operating system
Environment
- Crystal Reports 2013
- Windows 7
Reproducing the Issue
Try to install Crystal Reports 2013 on Windows 7 RTM Version
Cause
Windows 7 RTM is not part of supported Platforms for Crystal Reports 2013 SP01
Resolution
Update Windows 7 to SP1
See Also
2451830 - Windows Updates needed for Successful Installation of / Update to SAP BusinessObjects BI Platform 4.2 SP04 / 4.1 SP10
Keywords
Installation failed, Win7, CR2013, 14,1 , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports 2013