1934922 - The Contract->Item ,Which is Canceled is Still Showing in the Invoice Request View with the Status as To Be Invoiced

SAP Knowledge Base Article - Public

1934922 - The Contract->Item ,Which is Canceled is Still Showing in the Invoice Request View with the Status as To Be Invoiced

Symptom

The Contract->Item ,which is canceled is still showing in the Invoice Request view with the status as To Be Invoiced.

Reproducing the Issue

  1. Go to the Sales Order work center.
  2. Go to the Contract view.
  3. In the Show field from the drop-down select All Contracts and in the Find enter PQR(where PQR is contract id).
  4. Edit the Contract PQR and go to the Items tab.

You will see for the Item YY ,the Cancelation Reason is maintained.

  1. Now go to the Customer Invoicing work center.
  2. Go to Invoice Request view and search with Customer Contract Invoice Request Id PQR.

The Invoice Request id PQR is with status as To Be Invoiced.

Cause

Although for Contract->Item,the Cancelation Reason is maintained but Cancelation Effective On date is not yet reached. Once Cancelation Effective On date is reach the Cancelation Status will be Canceled for the Contract->Item and also under the Invoice Request view.

Resolution

This is an expected system behavior.

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308