SAP Knowledge Base Article - Public

1932027 - System Triggered Error Message When you Hover in to Outbound Deliveries View.

Symptom

System displays following error message while navigating in Outbound Deliveries View.

 ORTC is not a valid value for this field. Enter a valid value.

Environment

SAP Business By Design

Reproducing the Issue

  1. Go to the Outbound Logistic Work center.
  2. Select the Outbound Deliveries view.

System displays error message

 ORTC is not a valid value for this field. Enter a valid value.

Cause

The Returns part is not completely scoped in the Business configuration under Service and Repair scoping element,hence system throws an error message.

Resolution

  1. In order to complete the scoping for returns please perform the following steps:
  2. Go to the Business Configuration Work Center.
  3. Select the Implementation Projects view.
  4. Choose the Edit Project Scope button.
  5. In the newly opened window ->go to Scoping Tab.
  6. Expand the scoping element Service-> Service and Repair ->Repair Returns.
  7. Select the check box for Repair Returns and perform save.

Keywords

ORTC is not a valid value for this field, Enter a valid value, Return to Customer not scoped , KBA , ortc is not valid value , ortc is not a valid value for this field , return to customer not scoped , AP-ODP-ODR , Outbound Delivery Request , How To

Product

SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805