SAP Knowledge Base Article - Public

1929695 - Unable to see shopping cart approval tasks

Symptom

You do not see any shopping cart approval tasks on the Managing My Area work center.

Reproducing the Issue

  1. Go to the Managing My Area work center
  2. Go to the Approvals view
  3. Select Show > Shopping Cart Approval Tasks
  4. No records are found

Cause

The default query has been altered by the user.

Resolution

  1. Go to the Managing My Area work center
  2. Go to the Approvals view
  3. Click on Advanced
  4. Click on Organize Queries
  5. Set Open Tasks as the default query

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711