1925772 - When Changing Status of the Opportunity to Won or Lost Dependent Fields are Automatically Updated

SAP Knowledge Base Article - Public

1925772 - When Changing Status of the Opportunity to Won or Lost Dependent Fields are Automatically Updated

Symptom

When changing the status of the opportunity to won or lost the dependent fields Probability (Chance of Success), Weighted Value and Close Date are automatically updated.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Sales work center.
  2. Select the Opportunities view.
  3. Select and open any opportunity.
  4. Click the Actions button and choose Set as Won or Set as Lost.
  5. Enter a random reason.
  6. Click the Save button.

The fields Probability (Chance of Success), Weighted Value and Close Date are automatically updated.

Resolution

This is the expected system behaviour.

Keywords

Opportunity, Set as Lost, set as Won, Close date, Probability , KBA , opportunity , set as lost , set as won , close date , probability , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer 1305 ; SAP Cloud for Customer 1308 ; SAP Cloud for Customer 1311 ; SAP Cloud for Customer 1402 ; SAP Cloud for Customer 1405 ; SAP Cloud for Customer 1408 ; SAP Cloud for Customer 1411 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL. PLATFORM 1305 ; SAP LE APPL. PLATFORM 1308 ; SAP LE APPL. PLATFORM 1311 ; SAP LE APPL. PLATFORM 1402 ; SAP LE APPL. PLATFORM 1405 ; SAP LE APPL. PLATFORM 1408 ; SAP LE APPL. PLATFORM 1411 ; SAP LE APPL.PLATFORM 1708