1923246 - Shopping Cart Approval. Reporting Line Unit Manager does not Receive Approval Tasks

SAP Knowledge Base Article - Public

1923246 - Shopping Cart Approval. Reporting Line Unit Manager does not Receive Approval Tasks

Symptom

An approval task for Shopping Cart is not routed to the relevant Organizational Unit Manager. In the approval process for shopping carts, you have previously selected the Work Distribution: Approval by Reporting Line Unit Manager.

Cause

The Valid To date for the Organizational Unit Manager is expired.

Resolution

  1. Go to the work center Organizational Management.
  2. Go to the view Org Structures.
  3. Find the relevant org unit of the manager.
  4. Go to the tab Timelines.
  5. Find the Attribute Organizational Unit Manager.
  6. Verify that the Valid To is expired.
  7. If so, select the Common Task Edit Org Structures and change the validity.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1711