1922074 - Error Message "Service Call Failed; Report an Incident" While Migrating Bill of Operations

SAP Knowledge Base Article - Public

1922074 - Error Message "Service Call Failed; Report an Incident" While Migrating Bill of Operations

Symptom

When you migrate Bill of Operations, system throws below error message:

"Service Call Failed; Report an Incident"

Reproducing the Issue

  1. Go to Business Configuration work center.
  2. Select Implementation Projects view.
  3. Open the activity list and search for activity Migration of Bills of Operations.
  4. Open with migration tool and Execute the file step by step. You receive the above error at Simulation step

Cause

The cause for could be that the migration template has been filled wrongly.

You might have entered Start and End (which are technically Markers) as Operations under the Operations Details sheet in the Operation ID Column.

The system considers that as Operation ID and proceeds further but it gets no further corresponding Activity ID under the sheet Activity Details for Start and End. Hence the system throws the error.

Resolution

The system will generate the Start and End Mark by default, so you should leave these fields empty.

Keywords

migration, bill of operations, service call failed, error , KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1711