1921666 - BI 4.1 - Blank page in Add objects window in Promotion Management on Redhat

SAP Knowledge Base Article - Public

1921666 - BI 4.1 - Blank page in Add objects window in Promotion Management on Redhat

Symptom

  • A blank page is displayed in Add objects window in Promotion Management

1921666.png

Environment

  • SAP BusinessObjects Business Intelligence 4.1
  • Linux RedHat 5 - not reproduced on Suse Linux
  • Promotion Management

Reproducing the Issue

  1. Logon to the Central Management Console (CMC) with the Administrator user.
  2. Select "Promotion Management" and "Create a new job"
  3. Add some objects

Cause

The issue has been identified and logged under Problem Report ID ADAPT01709578.

Resolution

Following investigation, this ADAPT was closed as the issue is resolved by setting the TZ environment variable in POSIX format

For further information on POSIX format, please review KBA 2172508. For other symptoms of this issue, please review KBA 1916822.

Keywords

KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , Problem

Product

SAP Lumira, desktop edition 1.0