1920038 - You Want to Revoke the "Completed" Status of the Sales Order in a Project-Based Sales Scenario

SAP Knowledge Base Article - Public

1920038 - You Want to Revoke the "Completed" Status of the Sales Order in a Project-Based Sales Scenario

Symptom

You want to revoke the Completed status of the sales order in a Project-Based Sales scenario.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders work center.
  3. Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
  4. Select the sales order, you find the sales order is already Completed and there is no way to do changes in it.
  5. Now go to the Customer Invoicing work center.
  6. Go to the Project Invoicing view.
  7. Go to the Sales Orders subview.
  8. Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
  9. The status of the sales order is Finished.

Cause

You have Finished the sales order in the Project Invoicing view of the Customer Invoicing work center.

Resolution

To revoke the Completed status of the sales order you need to change the status of the sales order in the Project Invoicing view of the Customer Invoicing work center:

  1. Now go to the Customer Invoicing work center.
  2. Go to the Project Invoicing view.
  3. Go to the Sales Orders subview.
  4. Show All Orders and Find XYZ (XYZ represents the ID of the sales order).
  5. Select the sales order XYZ.
  6. Select the Change Status button and choose Revoke Finish Invoicing.

With the above steps the status of the sales order is changed, now you can do the required changes in the sales order.

 

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1305