1913185 - You Want the Account ID to be Picked as Default Ship-to Party in the Sales Order

SAP Knowledge Base Article - Public

1913185 - You Want the Account ID to be Picked as Default Ship-to Party in the Sales Order

Symptom

You want the account ID to be picked as default ship-to party in the sales order.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Select New Sales Orders under Common Tasks.
  3. Add the account ABC in the sales order (ABC represents the ID of the sales order).
  4. The ship-to party picked in the sales order is XYZ (XYZ represents the ID of the sales order).
  5. You are expecting that the ship-to party picked should be by default the account ID.

Cause

In the account XYZ you have maintained the relationship Has the Ship-To Party as XYZ, hence if you create a sales order for account ABC then the ship-to party will always be XYZ not the account ID itself.

Resolution

If you want the ship-to part to be by default the account ID, then you need to remove the Has Ship-to Part relationship from the account:

  1. Go to the Accounts Management work center.
  2. Go to the Accounts view.
  3. Show All Accounts and Find ABC (ABC represents the ID of the account).
  4. Open the account ABC and select the View All button.
  5. Go to the Contacts tab and select the Relationship and Responsibilities tab.
  6. Remove the Has the Ship-To Party as XYZ from the Relationships section (XYZ is the ID of the business partner maintained as ship-to party).
  7. Save your changes.

Now if you create a new sales order for the account ABC, the default ship-to party ID will always be ABC.

Keywords

KBA , AP-BP-BPT , Business Partner Template , How To

Product

SAP Business ByDesign all versions