1911226 - Error "Failed to update cache for execution. Program will exit" while installing Dashboard 4.0

SAP Knowledge Base Article - Public

1911226 - Error "Failed to update cache for execution. Program will exit" while installing Dashboard 4.0

Symptom

Got the following error during SAP Dashboard 4.0 SP06 installation:

"Failed to update cache for execution. Program will exit."

Caching Deployment Units
tp.microsoft.msxml-4.0-core-32,14.0.3.613

Environment

  • Dashboard 4.0 SP06

Reproducing the Issue

  1. Start installing SAP Dashboard 4.0 SP06.
  2. Installation Stops at 'Caching Deployment Units' step

Cause

Caching blocked by virus scan software

Resolution

Disable AntiVirus software or manually cache the deployment units in question, by copying the content of the folders (the folder name in cache has to match the revision attribute in the seed.xml file of a Data Units):

i. DATA_UNITS\CrystalReports\dunit\tp.microsoft.msxml-4.0-core-32\ to <InstallDir>/InstallData/InstallCache/tp.microsoft.msxml-4.0-core-32/14.0.3.613/
ii. DATA_UNITS\CrystalReports\dunit\tp.microso ft.wse.runtime-3.0-core-32\ to <InstallDir>/InstallData/InstallCache/tp.microsoft.wse.runtime-3.0-core-32/14.0.0.760/

 

Keywords

Xcelsius installation cache caching dashboard Sp06 failed , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

Product

SAP BusinessObjects Dashboards 4.0